Last Updated: [2025-10-12]
SoftTouchInterior (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit inquiries, or engage with our turnkey design and build services, including interior design, fit-outs, and renovation solutions in Dubai.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal data when you interact with our website or contact us:
- Name
- Email address
- Phone number
- Company name
- Project details you voluntarily provide
1.2 Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and tracking data
This information helps us improve user experience and website performance.
2. How We Use Your Information
SoftTouchInterior uses the collected data for the following purposes:
- To respond to inquiries and provide project consultations
- To send estimates, design proposals, and service-related communication
- To enhance and personalize the user experience on our website
- To improve our services, marketing, and website performance
- To comply with UAE laws and regulations
We do not sell your personal data to any third party.
3. Cookies and Tracking Technologies
Our website uses cookies to:
- Enable essential site functionality
- Analyze website traffic
- Enhance browsing experience
You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain site functions.
4. Sharing of Information
We may share your information only in the following cases:
Service Providers: Trusted vendors who assist us with hosting, analytics, marketing, or project delivery. These providers are bound by confidentiality agreements.
Legal Requirements: When required by UAE law, governmental authorities, or to protect our rights.
Business Operations: In case of a merger, acquisition, or restructuring, your data may be transferred to the new entity with proper safeguards.
We do not share information for unrelated marketing or advertising.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive for complete security, no method of online transmission is 100% guaranteed.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and maintain records
When information is no longer required, it will be securely deleted.
7. Your Rights
Depending on applicable UAE regulations, you have the right to:
- Request access to your personal information
- Request corrections to inaccurate or incomplete data
- Request deletion of your information (subject to legal restrictions)
- Withdraw consent for marketing communications
- Request that we limit or stop processing your data
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies separately.
9. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
10. Updates to This Privacy Policy
SoftTouchInterior may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website indicates acceptance of these changes.
11. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
SoftTouchInterior
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 52 663 5253
